Common Issues

Find solutions to the most frequently encountered problems and issues.

Login Problems

If you're having trouble logging in:

  • Forgot Password: Use the password reset function Coming soon
  • Account Locked: Contact support if your account is locked
  • Email Verification: Check your spam folder for verification emails

Payment Issues

Common payment-related problems:

  1. Check your payment method is still valid
  2. Verify sufficient funds in your account
  3. Contact your bank if payments are being declined
  4. Reach out to our support team for assistance

Technical Problems

For technical issues, try clearing your browser cache, updating your browser, or using a different device. If problems persist, contact our technical support team.

Need help?

If you can't find what you're looking for, feel free to email us at [email protected]