Donarazv0.2.2 - bèta

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Help center

Guides for launching promotions, reviewing claims, and running fulfillment from one place.

Pick a topic to go deep without wading through the wrong section. Start with Getting Started if you are new.

Getting Started

Getting Started

Create your account, set up your company and launch a first promotion.

  • Account Setup
  • Company Setup
  • Your First Promotion
4 articles · Open →

Promotions

Promotions

Create campaigns, choose a reward type, share the claim page and review claims.

  • Creating Promotions
  • Promotion Types
  • Running a Giveaway
7 articles · Open →

Products

Products

Products, serial numbers, gifts, stock and retailers (sales channels).

  • Adding Products
  • Serial Management
  • CSV Uploads
5 articles · Open →

Shipping

Shipping

Connect your carriers, create labels, track parcels and ship outside the EU.

  • Connecting Carriers
  • Labels & Tracking
  • Customs & Non-EU Shipping
4 articles · Open →

Rewards & Payouts

Rewards & Payouts

Cashback payout files, vouchers and Shopify gift cards.

  • Cashback Payouts
  • Vouchers & Gift Cards
2 articles · Open →

Claimant Experience

Claimant Experience

The public claim page, the status page and how you talk to claimants.

  • The Claim Page
  • The Status Page
  • Inbox & Broadcasts
4 articles · Open →

Dashboard

Dashboard

The home screen, analytics, notifications and handy shortcuts.

  • Dashboard Overview
  • Analytics
  • Notifications
4 articles · Open →

Company

Company

Company details, team, branding, domains and workspace settings.

  • Company Information
  • User Management
  • Mentions & Team Alerts
7 articles · Open →

Integrations

Integrations

Shopify, Styrar, AI assistants (MCP) and connected partner apps.

  • Shopify
  • Styrar
  • AI Connections (MCP)
4 articles · Open →

Billing

Billing

Plans, trials, payment methods and invoices.

  • Plans & Subscriptions
  • Payment Methods
  • Invoices
3 articles · Open →

Troubleshooting

Troubleshooting

Fixes for common problems and what error messages mean.

  • Common Issues
  • Error Messages
  • Performance Tips
3 articles · Open →