Bulk actions
Approve, decline, or hold multiple claims in one click.
A queue built for bulk decisions
Your review queue only holds what needs a human — serials already verified on submit. Filter by status, select multiple claims, and approve or decline in one action. Compare or merge duplicates, walk the queue one claim at a time, and search across email, serial, or claim number from anywhere in the dashboard.
Queue operations
Filter, select, and decide in bulk
Compare and combine
Spot duplicate submissions side by side, then merge them into one main claim.
Status filters
Segment queues by pending, eligible, winner, declined, or on hold.
Company audit trail
Searchable workspace timeline across claims — filter by event type, default last 24 hours.
Saved filters
Create personal or shared filter presets for repeat workflows.
Support submit
Staff with claim access can submit on behalf of a customer after the public window closes.
The queue
Decide on a hundred claims without a hundred tabs
Serials verify on submit, so the queue only holds what needs a human. Filter, select, approve — and compare two claims side by side when a duplicate looks suspicious.
- Bulk approve, decline, or hold a filtered selection
- Side-by-side compare, then merge duplicates into one main claim
- Check Claims mode: walk a filtered queue one submission at a time
- Unified search for email, serial, tracking, tags, and claim numbers
- Every decision, note, and email on the claim timeline
- Tags and saved filters per moderator
Claim detail
Everything on one page
View proof uploads, serial status, claimant info, and gift selection. Add internal notes, send messages, and trigger fulfillment without switching screens.
- Proof-of-purchase preview
- Serial verification status
- Direct communication with claimant
- Public status page link to share with customers
Streamline your claim review
Sign up and see how the queue handles scale.