Six carriers
DHL eCommerce, PostNL, GLS, DPD, UPS and FedEx. Pick a default per promotion and override it per claim.
Six carriers, your own keys
Donaraz follows a bring-your-own-key model. Connect DHL eCommerce, PostNL, GLS, DPD, UPS or FedEx with your existing accounts, keep your negotiated rates, and create labels straight from the claim. Customs declarations for the UK, Switzerland, Norway and the US are filled in for you, tracking syncs back to the claim, and when a parcel goes wrong you send a new one — with another carrier if you like — in a few clicks.
Bring your own keys
Your accounts, your rates, our workflow
Customs built in
Outside the EU, the declaration is built from each gift product — HS code, origin, value and weight — plus your EORI and VAT number.
Coverage checked
Donaraz knows where each carrier delivers and stops a label for a country it does not serve, before anything is booked.
Automatic tracking
Tracking numbers sync back to the claim and update its status.
Customer emails
Branded shipping notifications go out automatically.
Bulk labels
Generate labels for multiple approved claims at once.
Retry or switch carrier
A label failed? Retry it, or send it with another connected carrier in one click.
New shipment
Parcel lost or wrong courier? Create a new label from the claim; the old one stays in the timeline.
Errors that tell you the fix
Missing VAT number, HS code or API key? The error says so and links straight to the right setting.
Carrier setup
Connect once, ship forever
Add your carrier API keys in company settings. Donaraz uses your accounts, so you keep your negotiated rates and existing contracts.
- Bring-your-own-key for six carriers
- Credentials encrypted per company
- Default carrier per promotion
- VAT number and EORI taken from your company settings
Label generation
From approval to dispatch
Approve a claim and generate a shipping label in one flow. Tracking numbers write back to the claim, and the claimant gets a branded email.
- Generate labels individually or in bulk
- Tracking auto-synced to the claim
- Branded shipping notification emails
- Retry, switch carrier or reship from the claim
Customs
Customs paperwork, without the paperwork
Add the HS code, country of origin, value and weight to a gift product once. For every parcel that leaves the EU, Donaraz builds the declaration for the carrier you use — and UPS and FedEx return a commercial invoice that is stored next to the label.
- UK, Switzerland, Norway, the US and more
- Gift, sample or sale of goods, set per product
- UK VAT number for DHL Parcel Connect
- Readiness check on every gift product
Need help connecting your carriers?
We can walk you through BYOK setup, customs data and which carrier fits your countries.