Setup
Campaign creation, launch speed, and first-time onboarding.
FAQ
Questions teams ask before launch
Quick answers on setup, operations, fulfillment, and integrations so you can decide how Donaraz fits into your workflow.
Browse by topic
Start with the section that matches your stage, then dive deeper with your team.
Operations
Claim review, status handling, and workflow management.
Fulfillment
Carrier setup, payout types, and customer delivery updates.
Commercial
Plans, team scaling, and enterprise rollout support.
What is Donaraz?
Donaraz is an omni-channel gifting platform that helps teams launch promotions, process claims, and fulfill rewards from one dashboard.
How quickly can we launch?
Most teams can create a first campaign in minutes by setting reward rules, publishing a link, and enabling claim review.
Which reward types are supported?
You can run physical rewards through your own carrier accounts, cashback payouts, and digital rewards.
Can we use our existing shipping setup?
Yes. Donaraz follows a bring-your-own-key model for supported carriers so you keep your existing contracts and workflows.
How do integrations work?
You can connect with Styrar for social distribution and receive webhook events for claim and fulfillment lifecycle changes.
Is multi-country support available?
The platform is active in core European markets and continuously expanding with additional countries and shipping capabilities.