Error Messages
Learn how to understand and resolve common error messages you may encounter.
Authentication Errors
Common authentication-related errors:
- “Invalid Credentials”: Check your username and password
- “Session Expired”: Log in again to refresh your session
- “Account Locked”: Contact support if your account is locked
- “Email Not Verified”: Complete email verification process
System Errors
If you encounter system errors:
- Refresh the page and try again
- Clear your browser cache and cookies
- Check your internet connection
- Try using a different browser
- Contact support if the error persists
Payment Errors
For payment-related errors, check your payment method details, ensure sufficient funds, and contact your bank if needed. Our support team can also help resolve payment issues.