Error Messages

Learn how to understand and resolve common error messages you may encounter.

Authentication Errors

Common authentication-related errors:

  • “Invalid Credentials”: Check your username and password
  • “Session Expired”: Log in again to refresh your session
  • “Account Locked”: Contact support if your account is locked
  • “Email Not Verified”: Complete email verification process

System Errors

If you encounter system errors:

  1. Refresh the page and try again
  2. Clear your browser cache and cookies
  3. Check your internet connection
  4. Try using a different browser
  5. Contact support if the error persists

Payment Errors

For payment-related errors, check your payment method details, ensure sufficient funds, and contact your bank if needed. Our support team can also help resolve payment issues.

Need help?

If you can't find what you're looking for, feel free to email us at [email protected]