Notifications
Overview
The notification system keeps you informed about activity relevant to you. When a team member mentions you in a comment on a claim, you receive a notification so you can respond quickly. Notifications are accessible from the sidebar and from a dedicated notifications page.
Tip: Keep an eye on the notification badge in the sidebar to stay up-to-date with mentions and activity on your claims.
Notification Badge
A notification badge appears next to the Notifications item in the sidebar navigation:
- Unread Count: Displays the number of unread notifications
- Auto-Update: The badge refreshes automatically every 30 seconds
- Hidden When Empty: The badge is not shown when there are no unread notifications
- Quick Access: Click the badge or menu item to go to the notifications page
@Mentions
The primary way notifications are triggered is through @mentions in claim comments:
How @Mentions Work
- Open a claim and navigate to the comments section
- Type @ in the comment field to trigger the mention autocomplete
- A dropdown appears with a list of your company team members
- Use arrow keys or click to select the person you want to mention
- The mention is inserted as @First Last in your comment
- When you submit the comment, the mentioned user receives a notification
Note: You will not receive a notification for mentioning yourself. Only other team members are notified.
Mention Autocomplete
- Search: Start typing after @ to filter team members by name
- Keyboard Navigation: Use arrow keys to navigate the dropdown and Enter to select
- Team Members: Only members of your company are shown in the autocomplete list
Notifications Page
The full notifications page provides a comprehensive view of all your notifications:
Filtering Tabs
- All: View all notifications
- Unread: View only unread notifications
- Mentions: View only @mention notifications
- Company: View company-wide notifications
Date Grouping
Notifications are organized by date for easy scanning:
- Today: Notifications from today
- Yesterday: Notifications from yesterday
- This Week: Notifications from earlier this week
- Older: Notifications from previous weeks
Actions
- Click to Read: Clicking a notification marks it as read and navigates you to the related claim
- Mark All as Read: Use the button at the top to clear all unread notifications at once
Notification Types
You may receive notifications for the following types of activity:
- Mentions: When a team member @mentions you in a claim comment
- Company Notifications: Important announcements from your company administrators
Tip: Each notification includes a direct link to the claim or resource it relates to, so you can quickly jump to the relevant context.